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This course provides a comprehensive understanding of the ITIL based Change
Management process and its importance in managing IT service changes effectively.
You will learn about the objectives, principles, and activities involved in the Change
Management process. Additionally, the course covers change evaluation, planning,
and implementation strategies, as well as the roles and responsibilities of different
stakeholders. By the end of this course, you will have the knowledge and skills to
establish and maintain a robust Change Management process in your organization